Sending platform

SendGrid email diagnostics

Inspect SendGrid-related sender authorization, DKIM delegation, bounce evidence and shared-domain dependencies.

How to investigate SendGrid evidence

A SendGrid configuration can affect authentication through several DNS and message-level identities. Mailybox helps reveal which evidence belongs to the provider, which belongs to the customer domain and which still needs verification from a real message.

Signals worth checking

  • SPF include references
  • DKIM selector delegation
  • Return-Path identity
  • Bounce diagnostics
  • Coexisting third-party senders

Diagnostic path

  1. Use a real header to inspect the signing domain and return path.
  2. Do not remove an SPF authorization until its dependency is understood.
  3. Treat a provider fingerprint as evidence of configuration, not proof of current sending activity.
  4. Retest DMARC after domain-authentication changes.

Questions this hub can answer

  • Is SendGrid publicly authorized for this domain?
  • Which DKIM identity signed this message?
  • Why can DMARC fail when a provider says authentication passed?
  • What else shares the domain’s SPF policy?